Tk baje Privacy Policy — Your Data Is Safe With Us

Tk baje (tkbaje.biz) is an online gaming and betting platform serving members in Bangladesh. We understand that when you share your information with us, you're placing your trust in us — and protecting that trust is at the heart of our Privacy Policy.

This Privacy Policy explains what information we collect, how we use it, and how we keep it secure when you use the tkbaje.biz website and related services. By using our platform, you agree to this policy.

If you have any questions or find any part of this policy unclear, please reach out to our support team directly — we're always here to help.

Tk baje collects two types of information from you — what you provide directly, and what is gathered automatically while you use the platform.

Information You Provide Directly

• Registration Details: Full name, date of birth, email address, mobile number, and password.
• Identity Verification (KYC): Copy of National ID (NID), passport, or other government-issued identification.
• Payment Information: Mobile banking number (Mobile Pay, Nagad, Rocket) and transaction details.
• Contact Information: Messages, complaints, or feedback sent to support.
• Profile Information: Username, game preferences, and account settings.

Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifier.
• Usage Data: Which pages you visited, how long you stayed, and which games you played.
• Transaction History: Complete records of deposits, withdrawals, bets, and winnings.
• Location Information: Approximate location (via IP address) — precise GPS location is not collected.
• Cookies & Tracking: Cookies are used to enhance your experience on the site (see details below).

Tk baje collects your information solely to provide and improve our services. Below is a detailed breakdown of how your data is used.

Primary Purpose

• Account Management: Registration, login, password recovery, and profile updates.
• Identity Verification: Completing the KYC process to verify the legitimacy of your account.
• Financial Transactions: Processing deposits and withdrawals, and maintaining transaction records.
• Gaming Services: Game management, result determination, and bonus distribution.
• Customer Support: Troubleshooting, complaint resolution, and general support.

Service Improvement

• Identifying and resolving technical issues on the platform.
• Planning and rolling out new features and games.
• Personalizing your experience — such as recommending games based on your preferences.
• Detecting fraud and suspicious activity.

Marketing (Subject to Consent)

• Sending SMS or email notifications about new promotions, bonuses, and offers.
• Sending gaming recommendations tailored to your preferences.

Tk baje never sells your personal data. However, in limited circumstances, information may be shared with trusted partners.

All third-party partners operate under a strict confidentiality agreement and may only use your information for the purposes specified in that agreement.

Tk baje follows the highest industry security standards to keep your data protected. Our security infrastructure operates on multiple layers.

• SSL/TLS Encryption: All communication on the site is secured with 256-bit SSL encryption. The padlock icon in your browser's address bar confirms your connection is safe.
• Data Encryption: Passwords are stored as hashed values. Payment information is secured with AES-256 encryption.
• Two-Factor Authentication (2FA): You can enable 2FA on your account for an added layer of security.
• Firewall & DDoS Protection: Advanced server-level firewall and DDoS mitigation systems are active.
• Regular Security Audits: Third-party security experts conduct regular vulnerability assessments of our systems.
• Access Control: Only authorized personnel can access the required information.

What You Can Do

• Use a strong password — at least 8 characters, combining uppercase, lowercase, numbers, and symbols.
• Change your password regularly and avoid using the same password on other sites.
• Avoid logging in over public Wi-Fi.
• Report any suspicious activity to support immediately.

The tk baje website uses cookies — small text files stored in your browser that help improve your experience on the site.

You can disable cookies through your browser settings. However, turning off essential cookies may prevent some features of the site from working properly.

As a tk baje member, you have the following rights over your personal data.

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request deletion of your data (subject to legal obligations).
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be temporarily suspended.
• Right to Data Portability: You may request a copy of your data in a commonly used, portable format.
• Right to Object: You may opt out of your data being used for marketing purposes.

To exercise these rights, support@tkbaje.biz to send us an email. We will respond within 30 days.

Tk baje does not retain data beyond what is necessary. However, certain information may be kept for a specified period due to legal requirements.

• Account Information: For the duration of active account and 5 years after closure.
• Financial Transaction Records: A minimum of 7 years after the last transaction, in accordance with financial regulations.
• KYC Documents: 5 years after account closure.
• Support Conversations: Automatically deleted after 2 years.
• Analytical Data: Up to 1 year in anonymized form.

Tk baje strictly refrains from providing services to anyone under 18. Collecting or processing data from minors is against our policy.

• Age verification is mandatory at the time of registration.
• Proof of age may be requested at any time if there is reasonable doubt.
• If we become aware that data has been collected from a minor, it will be deleted immediately.
• If guardians have any concerns support@tkbaje.biz you can let us know.

If you have any questions, complaints, or requests regarding this Privacy Policy, please reach out to us through the channels below.

• Email: support@tkbaje.biz
• Live Chat: Chat button at the bottom right of the site — available 24/7.
• Help Center: Help Center Submit a ticket from the page.